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Frequently Asked Questions (FAQ)
- What is Backorder Service?
- Is Backorder your idea?
- Whom is the service primarily designated for?
- Is it possible to catch lucrative domains with your service? What are the chances?
- Do you oppose to domain trading and sale of domains?
- Why does the SK-NIC registry allows keeping domains without paying the fee?
- What are your relations with SK-NIC? Does you service overload their servers?
- Is it possible to pay for the service only after successful takeover of a domain?
- Then how works standard Backorder product?
- What if a domain expires and its takeover is not successful?
- Can getting a domain through Backorder take a long time, too?
- What is Platon Score?
- Is this website GDPR compliant?
- Why was website not available week after May 25, 2018?
- What is Backorder Service?
The Backorder Service is a standard service used all around the world. To order the Backorder service means to pre-register some goods or a service, in this case a domain registration. As soon as the domain is available, our system will try to register it for you. Obviously, it is not possible to register a domain unless it is available.
- Is Backorder your idea?
No, it is not. Backorder of COM/NET/ORG and other TLDs has been offered for years. Our Platon.org domain was also acquired through Backorder by Dr. Matthew Roller. Consequently, following negotiations in Salt Lake City, Utah in 2005, we bought the domain from him. At that time, the initial idea to provide a similar service with SK domains in Slovakia originated.
- Whom is the service primarily designated for?
The service is designated in particular for people who forgot to extend the registration of their domain, or those who want to acquire a domain that already has an owner. The latter case concerns domains whose registration is always renewed without paying the registration fee and thus serve only a speculative, rather than actual purpose.
- Is it possible to catch lucrative domains with your service? What are the chances?
Yes, it is possible. The probability, however, decreases with the attractiveness of a domain. Attractive domains are object of interest of several future owners. Their takeover thus becomes lottery that might be, but does not have to be, successful.
- Do you oppose to domain trading and sale of domains?
No, we do not oppose to domain trading or domain renting. We perceive domains as a common tradable article. We welcome domain business. Nonetheless, we oppose to speculative holding on to domains without paying the annual registration fee.
- Why does the SK-NIC registry allows keeping domains without paying the fee?
We are not entitled to answer this question. It should be directed to the company SK-NIC, a.s., which is the administrator of SK top-level domain. The system follows SK-NIC's rules. The change of the rules is in the power of SK-NIC and it is out of our reach. We will gladly propose changes to the rules when we are asked to do so.
- What are your relations with SK-NIC? Does you service overload their servers?
Our relations with the company SK-NIC are very good, which proves also the registry contract signed between us in 2008. We try to minimize the load on SK-NIC's service caused by our service, as we let it run for only a short time, while it starts and finishes automatically. Morever, SK-NIC's network infrastructure has at its disposal a high quality firewall which prevents server overload.
- Is it possible to pay for the service only after successful takeover of a domain?
Yes. For this purpose there was created Backorder VIP product. With this product, service fee will be only locked on your credit card. We will charge you only if we succeed with Backordered domain registration. In case of failed registration, amount will be returned back to your credit card.
- Then how works standard Backorder product?
Standard Backorder product is designed in an identical way as it is provided for COM/NET/ORG domains, for instance by the company GoDaddy.com. Within a purchased credit, you select a domain that you want to be monitored for you and if it expires, we will try to get it and register it for you. You may change the selected domain any time free of charge. Standard Backorder product charge is non-refundable, we will keep trying to catch domain for you till it is not successfull.
- What if a domain expires and its takeover is not successful?
You do not lose anything. Your credit remains valid and we go on. You may choose a different domain that you want to get or keep the same domain name. A lot of SK domains are only subject to speculation, so it is probable that this domain will again expire in a couple of weeks. By all means, we will provide you our Backorder service until we get some domain for you!
- Can getting a domain through Backorder take a long time, too?
Precisely, it can also take several years. Also, domains that never expire cannot be taken over this way at all. We are aware of this fact, which results from the nature of this service. Nonetheless, several dozens of SK domains expire every day. You can follow them on this list, updated on a daily basis.
- What is Platon Score?
Platon Score is appraisal of expired domain using our own algorithm, which takes into account the entire domain history, its past use, the length of the domain name and several other factors. The algorithm we have created for our internal use to quickly compare expired domains and easily see among them those that have value or future potential.
- Is this website GDPR compliant?
A significant effort had been made to remove all personal data from our database. On top of that, we always had a functionality in place, which can remove any particular information on our website, whether it is considered personal or not. For all your removal request, or if you feel we have removed some information which still should be displayed, please contact us.
- Why was website not available week after May 25, 2018?
It was our way to express our disagreement with certain details of GDPR. While we absolute appreciate goal which GDPR follows, the practical consequences will have a significant impact on small businesses (like our is), and only fractional impact on big corporations. It is the small business which drives European economy, therefor major legislation should support it, not make their business harder. We also used this GDPR time to refresh Google index. Backend was still operating correctly, so there is no gap in the history data.
Platon Technologies, s.r.o.
